Sunday, December 13, 2009

Biometrics Fix

I have read that many people have had issues with the biometrics (fingerprint) scanner not working in Windows 7 while trying to use it to login for a second time. For most, including myself, it always worked the first time but after putting the PC to sleep and trying to login again, it wouldn't work.

After searching all over for a fix, I was unable to find anything that helped. So I waited patiently, and now it appears that Microsoft may have released a fix for the issue. I am running Windows 7 Professional (Build 7600) on an Asus C90S Laptop with an integrated biometrics scanner below the touch pad.

All I did was to temporarily turn on Windows Update and do a scan. Under the "Optional" updates section Windows should have detected an available update for the biometrics driver. At least there was for me, that's how I fixed it. I can't promise this will be available for everyone, but it worked for me.

Best of luck. Please feel free to respond with your own fixes if different from those already posted here.

1 comment:

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